Returns & Exchanges
At Boori UK, we want you to be completely satisfied with your purchase. If you change your mind, you can return your items within 14 days of delivery provided they are in their original, unassembled condition and packaging.
Contact Support
Email our customer service team with your order number and the reason for your return to initiate the process.
Prepare Your Item
Ensure all items are securely packed in their original boxes, including all hardware and assembly instructions.
Schedule Collection
We will arrange a convenient collection date with our specialist furniture couriers to pick up the items from your address.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to your original payment method within 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing